Switchboard for Business Ops

Walk into Monday with the plan already built.

Switchboard joins your orders, inventory, and shipping data into one model of the operation. Ask for the week's plan, get it in a minute, and set an alert for the next SKU that drops below reorder.

Book a demo 8 reasons to run operations on Switchboard
Used in production by teams at

8 reasons to run operations on Switchboard.

  1. It joins every system the operation runs on.

    Switchboard pulls your store, your inventory system, your 3PL, your support desk, and the spreadsheets in between into one model of the operation, from order in to delivery out.

    Orders
    Shopify
    Amazon
    BigCommerce
    Stripe
    Back office
    NetSuite
    QuickBooks
    Xero
    Airtable
    Support & CRM
    Zendesk
    Gorgias
    HubSpot
    Salesforce
    The rest
    Sheets
    Your 3PL
    Internal database
    We build the rest

  2. When stock runs low, it places the reorder.

    Set the rule and an agent drafts the restock order in your inventory system, using stock on hand, inbound orders, and the rate you actually consume. The confirmation posts to Slack.

    Acme Co. / Operations
    Active
    Restock Orders
    Checks hourly
    Trigger when
    on_hand + inbound < 21 days of demand
    Inputs · joined on SKU
    Stock on hand Inventory system
    Inbound POs (in flight) Inventory system
    30-day consumption Orders
    Action
    Draft the purchase order
    Post to #ops in Slack
    Last run Today · 9:00 AM
    ✓ 2 SKUs below threshold
    ✓ 2 purchase orders drafted
    ✓ Slack #ops notified

  3. Switchboard's built-in AI is the analyst you were going to hire.

    Ask in plain language. Operator writes the query, checks open orders against on-hand inventory and inbound POs, and shows its work.

    "It's quietly become the most operationally important tool we have."
    Claudia Snoh Founder, Kloo
    The whole plan is one conversation.

  4. When a count looks wrong, it finds out why.

    Ask why on-hand doesn't match the shelf and Operator finds the cause: a stalled sync, an order counted twice, a mapping that broke. It proposes the fix; you approve it.

  5. Book a demo

  6. Teach it how you run the week once, then hand it off.

    Operator remembers how you plan: what counts as ready to pack, which orders jump the queue, which supplier is slow. Schedule the plan and it's waiting when you sit down on Monday.

  7. Switchboard comes with a data team.

    Our engineers connect your systems, build the model around how you run the operation, and stay on the account as it changes. You give us a few hours in week one, and nobody on your team has to learn SQL.

    See how we work

    "It feels like we hired a full data team overnight, without the cost or complexity."

    Alyse Borkan, Co-Founder  Rocco

  8. If you work in Claude, your data comes with you.

    Switchboard plugs into Claude over MCP, the open standard for connecting AI tools to data. Claude gets your joined data and the definitions behind it, so it quotes the same numbers your dashboards show.

    See how the Claude connection works

  9. It costs less than the stack it replaces.

    The alternative is a BI tool, an inventory add-on, spreadsheet glue, and a hire to run them. Switchboard is one contract, never priced per seat, and the engineering is included.

    Assemble it yourself
    4 tools A BI tool, an inventory add-on, spreadsheet glue, and the pipelines underneath
    4 contracts Each priced, renewed, and supported separately
    1 hire Someone technical to keep it all running
    Months Before the plan builds itself
    Switchboard
    1 product Pipelines to dashboards to agents, in one login
    1 contract One all-in price, never per seat. The engineering is in it
    0 hires Our engineers build your model and keep it current
    Days To your first live dashboards

FAQ

How long does setup take?

Typically days, not months. Your Switchboard engineer connects sources on day one, configures models and dashboards by day three, and you're live by the end of the week. You don't touch a credentials screen or a mapping table.

How much does it cost?

Book a demo and we'll give you a straightforward number. Pricing depends on your sources and complexity, but the engineer, the platform, and Operator are all included. It's not five separate line items.

Do I need to retire my current BI tool?

No. Switchboard runs alongside what you have today. Most customers migrate dashboards over piece by piece as Operator builds them, but nothing has to come out to get started.

What happens after the dashboards are live?

Your engineer stays on. They maintain your data models, add new sources as your stack changes, build new dashboards on request, and keep things current. The implementation becomes the weekly rhythm.

Get started

Get to the bottom of anything in the business.

See how ops teams run their week on Switchboard, from the Monday plan to the reorder.

Book a demo